Bailey Guarantee

60-Day Money-Back Guarantee

At Bailey, we want you to shop with confidence. Selected products are protected by our 60-Day No-Questions-Asked Money-Back Guarantee.

Eligibility

This guarantee applies only to products displaying “60-Day Money-Back Guarantee” on the product page at the time of purchase. It does not apply to every product sold by Bailey.

The 60-day period begins on the date your order is marked as delivered by the shipping carrier.

How to claim your refund

Email info@bailey.com within 60 days of delivery and include:

  • Your full name

  • Your order number

  • The name of the eligible product

You do not need to provide a reason for your request.

Please do not return the product before contacting us. If a return is required, our customer support team will provide the return instructions.

Refunds

Once your request and any required return are approved, the product purchase price will be refunded to your original payment method.

Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping fees, expedited-delivery charges, customs duties and taxes are non-refundable unless required by applicable law.

Important conditions

This guarantee:

  • Applies only to products clearly marked as eligible

  • Is available to the original purchaser

  • Is limited to one refund per eligible product purchased

  • Does not cover products that have been intentionally damaged, altered or misused

  • Does not cover fraudulent or abusive claims

Products not covered by this guarantee remain subject to our standard 30-Day Return and Refund Policy.

Your consumer rights

This guarantee is provided in addition to any rights available under applicable consumer-protection laws. Nothing in this policy limits any rights that cannot legally be excluded.

For assistance, contact info@bailey.com.